Confirm & deliver · Order management
Stop running your shop from a notebook
Orders taken by the AI, by your team or on your landing pages land on one board, with the customer, products, address and full conversation attached.
Board and list views Statuses from new to returned CSV export
01
Every status a COD order goes through
New, call attempts 1 to 3, waiting for the customer, confirmed, in delivery, delivered, returned or cancelled. Your board shows where every parcel stands.
Kanban board and list view with saved views Priorities, filters and a live stats bar Who created the order: the customer, your team or the AI
02
Built for a team
Claim orders, assign them, leave internal notes and see the assignment history. Product owners can be the only ones allowed to handle their products.
Comments and internal notes on each order Automatic assignment by skills, load or round robin Support tickets and feedback live next to orders
FAQ
Order management: common questions
Can I import orders from my store?
Orders from Roodix landing pages and from pages using the Roodix script arrive automatically, and orders taken in chat are created by the AI or your team.
Can I export my orders?
Yes, export any view as CSV.
Scale your store, not your team.
Create your free account and we will help you set up your first agent.