Grow & manage · Team & routing
Run a sales team, not a group chat
Custom roles, automatic assignment and performance tracking for the people who work alongside your AI agent.
Custom roles and permissions Smart, least-loaded or round-robin routing Activity log
01
The right work to the right person
Route orders and conversations automatically by skills and current load, least loaded, round robin or to specific people, and test your rules in a simulator.
Skills by product, category, channel or ticket type Working hours and shift coverage Fallback queue when nobody is available
02
Performance you can coach
First-response and resolution times, confirmation rate and resolved orders per online hour, per person.
Custom roles: none, view or manage per area Audit trail of every action Notifications per event and per person
FAQ
Team & routing: common questions
Can I limit what a moderator sees?
Yes. Create roles with no access, view or manage rights for each area: conversations, tickets, channels, campaigns, billing, team and more.
Scale your store, not your team.
Create your free account and we will help you set up your first agent.