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Made in Tunis, for e-commerce stores

Scale your store.
Not your team.

Roodix answers your buyers in Derja, takes their orders, confirms them by WhatsApp or phone and ships them with your courier. Your team steps in only when a person is needed.

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Store owner checking an order on her phone next to packed parcels

Works with the channels, stores and couriers you already use

  • Facebook Messenger
  • Instagram
  • WhatsApp Business
  • Facebook comments
  • Phone line (SIP)
  • Shopify
  • YouCan
  • WordPress
  • Meta Conversions API
  • TikTok Pixel
  • First Delivery
  • Navex
  • Colissimo
See all integrations

Follow one order.

The same cash-on-delivery order, placed at 23:41 on a Tuesday night. First the way most stores handle it today, then with Roodix.

Today

4 people · 4 tools · 3 days
  1. Buyer"9adeh l'ensemble?" arrives on Instagram. Nobody is online.
  2. ModeratorReplies, collects the address and copies the order into Excel.
  3. Call teamConfirmation call. No answer.
  4. Call teamSecond call. Confirmed.
  5. LogisticsTypes the order into the courier portal.
  6. CourierParcel comes back: the délégation was wrong.
Returned. Two delivery fees paid, no sale.

With Roodix

0 manual steps
  1. AI agentAnswers in Derja with the price and delivery fee.
  2. AI agentTakes the order. Governorate and délégation checked.
  3. ConfirmationWhatsApp message with a one-tap confirm button.
  4. BuyerTaps "Je confirme". The order is confirmed.
  5. DeliverySent to Navex with its label, status synced back.
  6. CourierDelivered. Cash collected.
Delivered. Your team was asleep for half of it.

See a store run on Roodix

Two minutes, start to finish: one store, a team of three, and every order from the first message to the doorstep.

One platform, from first message to delivered parcel

All features

Answers every buyer and takes the order

Replies to DMs and comments in Derja within seconds, using your catalog, stock and delivery fees. When the buyer is ready, the order lands on your board.

  • Messenger, Instagram, WhatsApp and comments
  • Hands over to your team in one click
  • Unanswered questions become new rules
See the AI agent
Two shoppers looking at a phone in a clothing store

Built for how Tunisian e-commerce works.

Most tools are made for card payments and English chats. Roodix is made for "prix?" in the comments, Derja in the DMs, cash at the door and the couriers you already use.

  • AI that speaks Tunisian Derja
  • Built around cash on delivery
  • First Delivery, Navex, Colissimo
  • Governorate and délégation addresses
  • Arabic right-to-left landing pages
  • Official Meta APIs

One platform instead of a patchwork

What a growing store usually juggles, and what Roodix replaces.

CapabilityRoodixYour current stackGeneric chatbot
Answers every message, day and night
Understands Tunisian DerjaYour team
Takes the order and fills the order sheetBy hand
Confirms orders by WhatsApp and phone callCall team
Dispatches to your courierCourier portal
COD landing pages with abandoned-order recoverySeparate tool
Shows which ad turned into delivered orders
Assigns work and tracks team performance
Cost grows withUsageHeadcountSeats

Pay for the work done, not for seats.

Every feature in every account. Sign up free, top up a wallet by card, and spend credits as the AI works for you.

See pricing

Guides for COD stores

All guides
Cash on delivery

How to reduce returned COD parcels in Tunisia: a practical playbook

Why cash-on-delivery parcels come back in Tunisia, and seven practical steps to cut returns: clear prices, deliverable addresses, fast confirmation and tracking by source.

Oct 3, 2026 · 8 min readOrder confirmation

How to confirm cash-on-delivery orders: calls, WhatsApp or AI?

Compare the three ways to confirm cash-on-delivery orders — manual calls, WhatsApp templates and AI voice calls — with a simple Derja confirmation script you can use today.

Oct 3, 2026 · 7 min readSocial selling

Selling on Facebook and Instagram in Tunisia: how to answer every message fast

Buyers order from whoever replies first. How Tunisian social sellers can answer "prix?" comments and DMs in minutes, day and night, without burning out their team.

Oct 3, 2026 · 6 min read

Questions store owners ask us

Something else? Call us or ask Roo in the chat bubble.

Is Roodix only a chatbot?

No. The AI agent is one part. Roodix also runs your order board, COD landing pages, WhatsApp and phone-call confirmation, courier dispatch, campaigns, automations and team routing, all in one platform.

Does the AI really understand Tunisian Derja?

Yes. Customers write Derja in Arabic or Latin letters ("9adeh", "nheb ncommandi"), often mixed with French. The agent is built for exactly that.

Can I keep my Shopify, YouCan or WordPress store?

Yes. Add the Roodix script to your existing pages and orders flow into Roodix, or build new COD landing pages in Roodix.

Which delivery companies are supported?

First Delivery, Navex and Colissimo, plus a generic integration for your own logistics API. We keep adding partners.

Will I still need a confirmation team?

A much smaller one. WhatsApp confirmation and AI calls handle the routine orders; your team takes the ones that need a person.

How do I get started?

Create your account for free. Our team reviews each new account and calls you to activate it and help you set up.

Scale your store, not your team.

Create your free account and we will help you set up your first agent.

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